At NestinHome, we are committed to delivering your orders in a timely and reliable manner. As a dropshipping brand, we work with trusted suppliers and logistics partners to bring products directly to your doorstep.
1. Order Processing Time
- All orders are processed within 1–2 business days after confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- You will receive an order confirmation email once your order is successfully placed.
2. Shipping Time
Shipping times may vary depending on your location and product availability:
- Estimated Delivery Time: 3–7 business days
Please note that delivery times are estimates and may be affected by external factors such as customs delays, weather conditions, or high demand periods.
3. Shipping Charges
- We offer free shipping on selected products and promotions.
- For other items, shipping charges (if applicable) will be calculated and displayed at checkout.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can use this tracking number to monitor your shipment in real time.
5. Delays & Exceptions
While we strive to deliver on time, delays may occur due to:
- High order volumes
- Courier service disruptions
- Remote location delivery constraints
If your order is significantly delayed, feel free to contact our support team.
6. Incorrect Address
- Please ensure that your shipping address is accurate and complete at checkout.
- NestinHome is not responsible for delays or lost shipments due to incorrect or incomplete addresses.
7. Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us within 48 hours of delivery.
- We will work with our shipping partners to resolve the issue and provide a suitable solution.
8. Multiple Shipments
As we ship from different suppliers, your order may arrive in multiple packages at different times.
9. Contact Us
If you have any questions regarding shipping, feel free to reach out:
Email: support.nestinhome@gmail.com
Thank you for shopping with NestinHome — making everyday living simpler.